# Contact support

> How to reach the Formclick team and what to include so we can help quickly.

Source: https://docs.formclick.io/help/contact-support

Email [support@formclick.io](mailto:support@formclick.io). We reply within one business day; Pro and Business plans get priority support.

## What to include

- The email address of your Formclick account.
- The form name (never send passwords).
- The page URL where the form lives.
- What you expected and what happened, with any error message.
- A screenshot of the browser console if the form shows an error.

Privacy, data, billing and legal requests all go to the same address, [support@formclick.io](mailto:support@formclick.io).

> **Tip:** Many issues are solved in minutes with the [Troubleshooting](https://docs.formclick.io/help/troubleshooting) guide.