Email notifications

Each new submission sends a notification email with every field, the page it came from and a link to view it in your dashboard. Emails go out within seconds and are retried automatically if delivery fails.

Recipients

By default the notification goes to the form’s email address. In the form’s notification settings you can add more recipients, including CC and BCC, or turn notifications off.

Subject line

The subject is chosen in this order:

1. The subject template in your notification settings.
2. The form’s subject field.
3. The default: New submission: {{form_name}}.

Templates can include any submitted field in double curly braces, plus {{form_name}}:

New {{plan}} enquiry from {{name}} ({{form_name}})
→ New Pro enquiry from Jane Smith (Website contact)

Sender name

Set the display name in your notification settings, or per form with a hidden from_name field. The From address is always a Formclick address so your emails pass SPF and DMARC checks.

Reply-To

When the form has a valid email field, it becomes the Reply-To of the notification. Press Reply in your inbox and you are writing to the visitor.

Emails going to spam?

• Add the Formclick sending address to your contacts or a safe-senders list.
• In Gmail, open the email and choose Report not spam; future notifications learn from it.
• Check the dashboard: every submission is saved there even if an email is filtered.