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Help CenterEmail notifications

Customize the notification subject line

Set a fixed subject, use a template with submitted values, or let the visitor write it.

The default subject is New submission: {{form_name}}. There are three ways to change it.

1. Subject template in the dashboard

In Settings → Email Notifications, set the Subject. Put any field name in double curly braces to include its value, plus {{form_name}}.

Text
New {{budget}} enquiry from {{name}}
→ New $5k+ enquiry from Jane Smith

2. A hidden field in your form

HTML
<input type="hidden" name="subject" value="New enquiry from the pricing page">

Handy when one account has several forms or pages and you want each to have its own subject without changing settings.

3. Let the visitor choose

HTML
<input type="text" name="subject" placeholder="What is this about?">

Which one wins?

The dashboard template is used first. If it is empty, the form’s subject field is used, then the default. Subjects are kept to a single line.

Sender name

To change the name the email appears to come from, set Sender in the same settings page, or add a hidden from_name field.

Still need help? Contact support or email support@formclick.io.