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GDPR compliance and data handling

What Formclick stores, how it is protected, and what you need to do as the form owner.

When you collect personal data with a Formclick form, you are the data controller and Formclick processes the data on your behalf to deliver the service.

What is stored

  • The fields your visitor submits (control fields like access_key and botcheck are removed).
  • Submission time, the page it came from, IP address and browser user agent (used for spam and abuse prevention).
  • Files uploaded through your forms. Our privacy policy states these are kept for 30 days.

How it is protected

  • TLS encryption for every request, and encryption at rest for sensitive data such as integration credentials.
  • Access to data limited to authorised personnel.
  • If you close your account, personal data is deleted within 30 days, except where the law requires us to keep it.

Your checklist

  • Tell visitors how you use their data, and link to your privacy policy near the form.
  • Only collect the fields you need.
  • Add a consent checkbox when you need explicit consent, e.g. for marketing emails.
  • Delete submissions you no longer need. See Delete your submission data.
HTML
<label>
  <input type="checkbox" name="marketing_consent" value="yes" required>
  I agree to receive emails. See our <a href="/privacy">privacy policy</a>.
</label>

Read the full Privacy Policy. Data requests (access, correction, erasure) go to support@formclick.io; we respond within 30 days.

Still need help? Contact support or email support@formclick.io.