Help CenterSecurity & privacy
GDPR compliance and data handling
What Formclick stores, how it is protected, and what you need to do as the form owner.
When you collect personal data with a Formclick form, you are the data controller and Formclick processes the data on your behalf to deliver the service.
What is stored
- The fields your visitor submits (control fields like
access_keyandbotcheckare removed). - Submission time, the page it came from, IP address and browser user agent (used for spam and abuse prevention).
- Files uploaded through your forms. Our privacy policy states these are kept for 30 days.
How it is protected
- TLS encryption for every request, and encryption at rest for sensitive data such as integration credentials.
- Access to data limited to authorised personnel.
- If you close your account, personal data is deleted within 30 days, except where the law requires us to keep it.
Your checklist
- Tell visitors how you use their data, and link to your privacy policy near the form.
- Only collect the fields you need.
- Add a consent checkbox when you need explicit consent, e.g. for marketing emails.
- Delete submissions you no longer need. See Delete your submission data.
<label>
<input type="checkbox" name="marketing_consent" value="yes" required>
I agree to receive emails. See our <a href="/privacy">privacy policy</a>.
</label>Read the full Privacy Policy. Data requests (access, correction, erasure) go to support@formclick.io; we respond within 30 days.
Still need help? Contact support or email support@formclick.io.