Spam tab & false positives

Why a submission landed in Spam and how to recover it.

Submissions that look like spam are saved in the Spam tab instead of your inbox. They are not emailed, not sent to integrations and do not count towards your monthly limit.

Recovering a real message

Open the submission in the Spam tab and choose Not spam. It moves back to your submissions.

Why it was flagged

A link in a name field.
Three or more links in the message, or HTML link markup.
Common spam phrases.
An invalid email address.

Honeypot hits are dropped completely and never appear, even in Spam. See Enable honeypot spam protection.

Still need help? Contact support or email support@formclick.io.